• Jim@lemm.ee
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    1 year ago

    Every damn time. IMO, it’s not really free if it requires a payment method; free trials should automatically end when the time is up instead of making you the one responsible for canceling to avoid being charged.

    • nadram@lemmy.world
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      1 year ago

      It should also be illegal for someone to mandate you hand over credit/debit card details if you are not making a purchase. A free trial does not qualify as a purchase, nor should it be treated as an opportunity to sneakily take money from people. It is purely out of bad intentions that they request card details and should be banned.

    • TheAndrewBrown@lemm.ee
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      1 year ago

      I agree completely, but in practice I’ve never had trouble stopping a free trial before it charges me. Most I’ve done even let you turn off the auto-renewal immediately after signing up and still let’s you run out the trial.

      I always just set a reminder as soon as I sign up for it to make sure I cancel. Not ideal, but gets the job done.

      • wsweg@lemmy.world
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        1 year ago

        I got a free membership to a car wash, and they would not let me cancel over the phone. They made made me go to the physical location, which doesn’t even have an indoor part! So, I had to go through the car wash line to talk to an employee, and then didn’t even get to go through the car wash, lol.

        • TheAndrewBrown@lemm.ee
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          1 year ago

          Car washes seem particularly aggressive about their memberships. I’ve heard the same thing about gyms.