Zoom, the videoconferencing platform that profited substantially from remote work during the pandemic, is now asking employees to return to the office. Its CEO, Eric Yuan, claims Zoom meetings don’t let people build trust or be innovative.
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Yuan explained that trust is essential “for everything,” and he finds it hard to build not only that but also innovation and debates over Zoom.
“Quite often, you come up with great ideas, but when we are all on Zoom, it’s really hard,” Yuan said, according to Insider. “We cannot have a great conversation. We cannot debate each other well because everyone tends to be very friendly when you join a Zoom call.”
Interesting that Zoom is not making an attempt to build features that increase trust, enable innovation and encourage robust debates in their app. Seems like a missed opportunity.
Evidently they couldn’t figure out how to do it over zoom.
It’s impossible to implement a feature that prevents employees from recording the zoom meetings when the boss is
abusiverobustly debating their employees.To avoid headaches with HR, we’re going to need you to come into the office so your boss can feel more free to robustly debate you from time to time.
Perhaps a C-suite with a healthy sense of the product’s niche could be seen as a feature. Having a target market that’s too wide is bad for product coherence.