I unsubscribed from a company’s mailing list and then they added me to a new “unsubscribers” list and spammed me again. I then unsubscribed from that list and was added to another “unsubscriber” list. At least this new unsubscriber list was labelled “new”. That makes it so much better. /s*

  • deepdivedylan@lemmy.worldOPEnglish
    23·
    15 days ago

    You’d guess right. Ironically, we have great consumer protection laws here and it’s illegal here, too. But I doubt the authorities would do much without a flood of complaints.

    And sadly, my Twitter/𝕏 thread with the company in private message is going nowhere. 😿

    • Lvxferre@mander.xyzEnglish
      20·
      14 days ago

      And sadly, my Twitter/𝕏 thread with the company in private message is going nowhere. 😿

      Sometimes “friendly” “reminding” a company about the relevant laws does wonders, making them return such “display” of “attentiveness” in a more timely manner. (Translation: they reply faster if you threaten them with the specific law.)

      In this case the Ley Federal de Protección al Consumidor, article 17, second paragraph got you covered:

      El consumidor podrá exigir directamente a proveedores específicos y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, no ser molestado en su domicilio, lugar de trabajo, dirección electrónica o por cualquier otro medio, para ofrecerle bienes, productos o servicios, y que no le envíen publicidad. Asimismo, el consumidor podrá exigir en todo momento a proveedores y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, que la información relativa a él mismo no sea cedida o transmitida a terceros, salvo que dicha cesión o transmisión sea determinada por una autoridad judicial

    • Armok_the_bunny@lemmy.worldEnglish
      9·
      14 days ago

      I mean, I would still file a complaint with whatever relevant government agency, worst that could happen is that things stay the same I figure.