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The trend was to make the phone as small as possible and it would have been hard to do that with extra keys. You could make them smaller keys, but then it’s almost as hard to use just by virtue of being too tiny tiny to type on.
I always thought t9 was pretty great but I do remember it being frustrating when you needed to type something it was never going to get and it wasn’t always convenient to switch to regular keying temporarily.
The picture looks like he’s doing an interview on hot ones