I think it’s both. There’s no reason I should have to jump through three layers of account pages to cancel a free trial. Additionally, if they are using cards as an identity measure, then why would they charge you at the end of the trial? They could shoot you a message asking you to renew instead.
I think it’s both. There’s no reason I should have to jump through three layers of account pages to cancel a free trial. Additionally, if they are using cards as an identity measure, then why would they charge you at the end of the trial? They could shoot you a message asking you to renew instead.