• 3 Posts
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Joined 1 year ago
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Cake day: June 10th, 2023

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  • The biggest problem with the bubble that IT insulates themselves into is that if you don’t users will never submit tickets and will keep coming to you personally, then get mad when their high priority concern sits for a few days because you were out of office but the rest of the team got no tickets because the user decided they were better than a ticket.

    If people only know how to summon you through the ancient ritual of ticket opening with sufficient information they’ll follow that ritual religiously to summon you when needed. If they know “oh just hit up Rob on teams, he’ll get you sorted” the mysticism is ruined and order is lost

    Honestly I say this all partially jokingly. We do try to insulate ourselves because we know some users will try to bypass tickets if given any opportunity to do so, but there is very much value in balancing that need with accessability and visibility. So the safe option is to hide in your basement office and avoid mingling, but thats also the option that limits your ability to improve yourself and your organization


  • What irks me is the “technical impossibility” of raw TCP and “I must be wrong” when filling out their firewall change form.

    Most commonly a port is opened to accept traffic of a specific protocol that runs overtop of TCP of UDP. I’m guessing the individual that responded might not be very good at technical communication and was just trying to question “are you sure it’s raw TCP and not just http traffic?” In order to keep the holes poked into the firewall as narrow and specific as possible

    They’ve since given us a different port “close to others that we use”, for whatever reason that matters, and based their choice on some list of common protocols outside the reserved range. But not 4001.

    Usually if infrastructure is assigning a port other than default it’s because that port is already in use. The actual port number you use doesn’t matter as long as it’s not a common default (which basically all ports below 1024 are)

    Using ports that are close together for similar purposes can aid in memorability if that’s a need, but ultimately it doesn’t matter much if they’re not conflicting with common defaults

    They opened a ticket because an arrow at the border of our UI vanished when they screen shared on Teams. Because of the red border. And they blamed our application for it.

    Probably a user was complaining and needed action immediately and they didn’t have time to test a cosmetic issue in an edgecase. For minor issues I’ll open a ticket with the party I think might be responsible just to get it out of the way so I can get to higher priority stuff, and I’ll rely on that party to let me know if it’s not actually their problem. Heck it might even simply be the IT person assumed it was a misrouted ticket, since users open tickets in random queues all the time

    They didn’t set up their PKI correctly and opening our webpage on specific hosts gave the typical “go back” warning. But it was our fault somehow, even though the certificate was the one they supplied us and it was valid.

    If the certificate is correctly generated and valid an SSL error would indicate it was incorrectly applied to the application. I’m guessing by the inclusion in this rant that the conclusion was it was in fact a problem with the certificate, but we don’t have enough details to speculate if it was truly a mistake by the individual that generated it or just a miscommunication

    Honestly it sounds like you’re too quick to bash IT and should instead be more open to dialogue. I don’t know the specifics of your workplace and communications, but if you approach challenges with other teams from an “us vs them” standpoint it’s just going to create conflict. Sometimes the easiest way to do it is to try to hop on a quick call with the person once you get to more than a couple of emails back and forth, plus then you have more social cues to avoid getting angry with eachother and can give more relevant details


  • WSL is interesting because it manages to simultaneously offer everything a Linux user would want while also actually capable of none of what a Linux user would need it to do. Weird compatibility issues, annoying filesystem mappings that make file manipulation a pain, etc

    In a Windows environment I’ve found it honestly works better to either ssh into a Linux machine or learn the PowerShell way of doing it than to work through WSL’s quirks





  • I support their rights, they are people

    the genitals only mader in bed

    These things are very tied together. Supporting people being who they are means supporting them if they want to publicly show their identity

    I just don’t want aliens in the far future watching our shows and thinking “god damn, it was femboy paradies!”

    What does that matter at all? Who cares what people in the far future think? What matters is what people think today, and representation helps people find their own identity and know that they’re included in society



  • I thought I’d never meet a trans person and very few gay people in the agricultural college I attended when I went back to college. Turned out every damn one of the friends I made was somewhere on the LGBTQ spectrum. So as the other person said “as far as you know”

    Acceptance of gay and trans rights has allowed so many people to realize they’re not so straight or not so cisgender and that’s wonderful. People are finally finding the freedom to be who they are!


  • Honestly I thought it was appropriate. Aang, a freaking teenager, has an entire mini arc about the moral canundrum of having to kill someone while the fate of the entire world rests upon his shoulders. They also established how strongly it was against his religion to kill anything, and that he’s a vegetarian.

    Obviously it was a copout in that they can’t show a character being directly killed in a spectacular enough fashion for a series finale on a children’s show, but ultimately weakening the big bad evil guy and taking away all of his power, politically, physically and emotionally. That’s a great place to end it and so very in character for Aang


  • This hit too close to home. I’m now in my second forced job change in 3 years, and honestly I’m trying to make the most of it by using this job change to move to a larger city, just like how I used my last job change for a big bump in pay and benefits. It’s been a goal to move for better resources for my special needs child, but now it’s also about ensuring more resiliencey in my finances because if the next place lays me off I’ll actually have no shortage of places to work within a 30 minute commute rather than commuting an hour like I did a year and a half ago and like I’m likely to start doing again soon. This shit makes me seriously wonder how people manage to work at places for 20 or 30 years straight

    Or for the political bent, we need to make layoffs more expensive and tip the balances on mergers and acquisitions to make those far harder. Force companies to pivot to meet a competitor or die





  • Honestly I strongly suspect my car seat challenge was just another example of that car being a poorly designed POS. It had all sorts of bonkers design faults, like water bottle holders in the doors that were simply the wrong size to hold any kind of sealable bottle and too aggressively angled to hold an unsealed container of any kind

    Another example was that the trunk was absolutely massive, but with the places things stuck down into the trunk and the gigantic lip at the bottom fitting anything bulky or awkward was next to impossible. Or the bright screen that used tons of blues in its design language and couldn’t be fully turned off while driving, and while it was a touchscreen, the angle to reach over and press anything even as a passenger was so awkward you’d just avoid using the touchscreen at all, but certain common actions required using the touchscreen to access

    But yeah I love small cars, and someday I’ll probably import a Kei van or car because I would absolutely rock that, and it lends itself to the joke that you’re compensating for something with the super tiny car ;)




  • My 2019 Kia seems to give the best of both worlds. I’ve got a small I think 10" display for reversing camera and Android Auto/Apple Carplay/radio and physical buttons and knobs for climate controls, volume, etc. the display is just big enough to be useful for maps, and Kia’s UI for the screen on the display is really nice with almost entirely white on black so it’s not distracting nor too bright at night and it really blends in when you aren’t looking at it while being there and ready for you when you are


  • I have mixed feelings on this front. On one hand, a locked down computer encourages either extreme compliance (so no learning how to do new things) or encourages the kid to figure out a bypass which might be far worse than if they had an unmanaged computer to begin with.

    Right now my oldest isn’t reading yet so I have controls primarily to enforce a time limit particularly for dopamine-heavy media apps, and to prevent how much she can accidentally do by clicking without a clue of what she’s clicking on and just clicking the colored button. I’ll play it by ear for how much control is necessary to ensure my kids can develop to be the best adults they can be. The one thing I’m not looking towards is that my oldest is only about 4 years away from the window where I’ll need to have “The Talk” with her, because many men in this world suck.