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Trust in AI technology and the companies that develop it is dropping, in both the U.S. and around the world, according to new data from Edelman shared first with Axios.
Why it matters: The move comes as regulators around the world are deciding what rules should apply to the fast-growing industry. “Trust is the currency of the AI era, yet, as it stands, our innovation account is dangerously overdrawn,” Edelman global technology chair Justin Westcott told Axios in an email. “Companies must move beyond the mere mechanics of AI to address its true cost and value — the ‘why’ and ‘for whom.’”
Because one trained in a particular way could lead people to think it’s intelligent and also give incredibly biased data that confirms the bias of those listening.
It’s creating a digital prophet that is only rehashing the biases of the creator.
That makes it dangerous if it’s regarded as being above the flaws of us humans. People want something smarter than them to tell them what to do, and giving that designation to a flawed chatbot that simply predicts what’s the most coherent word sentence, through the word “intelligent”, is not safe or a good representation of what it actually is.