Just so tired of almost every time a doctor submits stuff to insurance, we have to be the ones to make multiple phone calls to both the doctor’s office and insurance to iron everything out, figure out what the issue is (it’s always a different issue), and basically be the go-between for the office and insurance. What am I paying $500+/month for?! It’s like paying for the privilege of having an exhausting part-time job.

And yes, I understand that insurance wants to weasel out of paying anything, but this isn’t even shadiness, just straight up incompetence and lack of communication/following procedures. The amount of emotional energy we have to spend untangling this stuff leaves us drained.

  • dhork@lemmy.world
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    3 months ago

    I agree with you. I am fortunate enough to have insurance now which covers the things I need without much of a hassle. But at my last job, they had an insurance provider who was very fond of losing paperwork, making up bullshit, and not really delivering on what it was supposed to do.

    I recall complaining about this to a co-worker, who was incredulous that I would be so lazy. You see, he had a whole system of who to call and where to file what paper to get the results he wanted… sometimes. But I was amazed at how much effort he put in to work around a system that was totally artificial, inserted between patients and doctors for no other reason than to skim money. And he was proud of it! He was convinced that putting in all this effort showed that the system was working as intended. (I should add that he is the stereotypical “small government” conservative, or at least was until Donald Trump convinced him that the best use of Government was to be a tool to beat up Liberals and Immigrants with.)

    It’s like these people are convinced that if something doesn’t require a huge amount of effort, it must be worthless. Meanwhile, their boss’s boss’s boss merits their large salary and stock compensation specifically because they are enough of a psychopath to make monumental decisions on as little data as possible. I am starting to feel bad for most ordinary people who vote for conservatives. Not only are they getting gaslit, but they prefer it that way!

    I think Obamacare has gone about as far as we can go in reforming Healthcare while half the country is so masochistic.

    • Boozilla@lemmy.world
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      3 months ago

      It’s sad how effective punching down on patients and workers is. They always use the bullshit Protestant work ethic thing to call folks lazy when we complain about the systemic abuses. And it’s a crime how the corporate bloodsuckers that pay little or no taxes want to frame the working class guy who needs reasonable accommodations and services as a “parasite”.

      Unfortunately a big chunk of the voters fall for this song and dance year after year. Like your friend.

      It’s all a “culture wars” diversionary tactic to keep us fighting each other instead of demanding systemic changes as a unified class of non-billionaires vs the elites.