BodaciousMunchkin@links.hackliberty.org to Technology@lemmy.worldEnglish · 4 months agoThe Distribution of Users’ Computer Skills: Worse Than You Think (2016)www.nngroup.comexternal-linkmessage-square154fedilinkarrow-up1236arrow-down17
arrow-up1229arrow-down1external-linkThe Distribution of Users’ Computer Skills: Worse Than You Think (2016)www.nngroup.comBodaciousMunchkin@links.hackliberty.org to Technology@lemmy.worldEnglish · 4 months agomessage-square154fedilink
minus-squareSemi-Hemi-Lemmygod@lemmy.worldlinkfedilinkEnglisharrow-up6·4 months ago100% agree. Often I feel like I’m mostly a therapist who also knows computers.
minus-squareHellmo_luciferrari@lemm.eelinkfedilinkEnglisharrow-up6·4 months agoThat aspect of tech support often burns me out. However, put a complex computer related problem in front of me, and I could find myself at it for as many hours as I can be awake without burnout.
100% agree. Often I feel like I’m mostly a therapist who also knows computers.
That aspect of tech support often burns me out. However, put a complex computer related problem in front of me, and I could find myself at it for as many hours as I can be awake without burnout.